The best thing for you to do is to go directly to the manufacturer’s website. A tool is set up to find a bike as easily as possible, in a store near you or directly, if this service is available, in your mailbox (if there is enough space of course). The delivery cost for your order is displayed in your online shopping Cart as an estimated delivery cost. This cutting-edge equipment provides a great way for riders to travel faster, farther, and more comfortably than ever before. The instructions were not completely helpful for assembling the bike because they were basic and very general, but overall I found it easy to do and I had the entire thing setup in about an hour or so. You can click the above link for detail instructions on how to build this specific bike yourself and all the tools you will need to do so. E-store info provides a complete company general and business information including locations, financials, customers' and expert's reviews. We utilize unique and neutral criteria for evaluating the performance of online retailers to provide customers with the most valuable information. While not suitable for intensive riders, too difficult trails and rough terrain, the brand proves to be an excellent value for money for the less demanding, who are just starting out or simply don’t have a need for a high end bike to have fun. Based in Xiamen, China we have the advantage of being at the heart of the carbon fiber industry. Our international team brings expertise in engineering and design. While the Consumer Guarantees Act and Fair Trading Act provide the basis for The Warehouse’s returns policy, we in fact go above and beyond the expectation of these two statutory laws. The Warehouse has a 60 day Money Back Guarantee with printed proof of purchase. For a product to be returned under our policy, that product must be in a resalable condition unless faulty or otherwise defective. It's this policy that provides you peace of mind while shopping at The Warehouse. This is slightly annoying because other than the tires, everything else is assembled using hex keys (also known as an allen wrench). I would have prefered if the handlebars required Hex keys because you could use a multi-tool to quickly make adjustments while riding without needing any other items, but as it is now I always have to carry an adjustable wrench with me. The wrench built into my multi-tool is made for tires, so it is slightly too large to fit and adjust the handlebars because they used another type of bolt like screw for it. This Shimano bike also has powerful linear pull front and rear brakes, a deluxe padded MTB seat and an alloy quick-release seat clamp for easy height adjustment. Other components include spoked wheels, resin platform pedals, a rear derailleur and a three-piece high-performance crank. The authentic Hyper graphics complete the look and give this 20? boys’ bike a stylish appearance. The Hyper Havoc FS mountain bike is 26? in size, it is a 21 speed mountain bike, with Shimono gear shifters. Before I get into all the cons with the bike, I will first tell about the pros.The most obvious pro is the price, this bike is very cheap and affordable for what you get in the box and for most purposes of daily commutes to the store or to work, it will do perfectly. So far I have owned this bike for close to a month, so I will tell my thoughts about all the pros and cons I have found.The bike is easy to ride as long as you adjust the seat, oil the chain, and keep the bike maintained, you shouldn’t have too many problems with it straight out the box. Make sure you use your machine properly and maintain it regularly. Proof of purchase is required in order to get an exchange or a refund.