Even when we tried contacting both the seller and manufacturer they didn’t want to just ship a part out, they instead wanted us to ship the entire thing back and gives us a whole new bike set. That would have been fine, but we had already assembled most of the mountain bike and we didn’t want to repack the entire thing just to ship it out and get another mountain bike that we would have to reassemble. The 20? Hyper Bike is ideal for boys who are looking for their next adventure. Featuring a dual suspension steel frame and fork, rugged knobby tiers and an easy-to-use, seven-speed twist-grip shifting, it is ready for any surface on or off the road. Little ones are sure to have fun riding in the park or the trails. Additionally make sure your User-Agent is not empty and is something unique and descriptive and try again. If you're supplying an alternate User-Agent string,try changing back to default as that can sometimes result in a block. I am a bike aficionado who researched for you the important information about the brand to help you know if Hyper bikes are good bikes. Founded in 2008, Winspace have been designing, building and racing carbon fiber bikes for over a decade. The best thing for you to do is to go directly to the manufacturer’s website. A tool is set up to find a bike as easily as possible, in a store near you or directly, if this service is available, in your mailbox (if there is enough space of course). The delivery cost for your order is displayed in your online shopping Cart as an estimated delivery cost. Based in Xiamen, China we have the advantage of being at the heart of the carbon fiber industry. Our international team brings expertise in engineering and design. While the Consumer Guarantees Act and Fair Trading Act provide the basis for The Warehouse’s returns policy, we in fact go above and beyond the expectation of these two statutory laws. The Warehouse has a 60 day Money Back Guarantee with printed proof of purchase. For a product to be returned under our policy, that product must be in a resalable condition unless faulty or otherwise defective. It's this policy that provides you peace of mind while shopping at The Warehouse. Good components, efficient and with a good longevity, perfect bikes for their price. The next problem is that the bike seat is hard and uncomfortable, if you only ride short distances it isn’t a problem, but if you do between 2 through 5 miles you will start to feel it. I have tightened it a few times and it now finally stays in place, but it can be dangerous when it randomly slides over while riding. It loses three points for the small defects and bad customer service from the manufacturer and seller. If you are an experienced cyclist or have the ambition to be one, it will be more optimal to go to a higher range, and buy a corresponding bike, which will obviously be much more expensive. Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy. Restrictions and exceptions resulting from New Zealand Copyright laws and health and safety issues mean a refund or exchange is only available for certain products if that product is defective. If you're running a script or application, please register or sign in with your developer credentials here. The bike gears and peddles are slightly stiff, but I am sure it will loosen up with a bit of oiling and riding. I would recommend this bike if you are on a budget and need basic transportation for getting around because it does the job and serves its purpose. As far as cheap mountain bikes go, overall the Havoc Hyper FS mountain bike isn’t really all that bad. A few problems I found with the bike are as follows-First, I don’t like how the handle bars are designed because you need a wrench to tighten them up and put them on.