Even when we tried contacting both the seller and manufacturer they didn’t want to just ship a part out, they instead wanted us to ship the entire thing back and gives us a whole new bike set. That would have been fine, but we had already assembled most of the mountain bike and we didn’t want to repack the entire thing just to ship it out and get another mountain bike that we would have to reassemble. The 20? Hyper Bike is ideal for boys who are looking for their next adventure. Featuring a dual suspension steel frame and fork, rugged knobby tiers and an easy-to-use, seven-speed twist-grip shifting, it is ready for any surface on or off the road. Little ones are sure to have fun riding in the park or the trails. If you are an experienced cyclist or have the ambition to be one, it will be more optimal to go to a higher range, and buy a corresponding bike, which will obviously be much more expensive. Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy. Restrictions and exceptions resulting from New Zealand Copyright laws and health and safety issues mean a refund or exchange is only available for certain products if that product is defective. If you're running a script or application, please register or sign in with your developer credentials here. After a great success in the BMX field and a first convincing experience in the mass market bike industry. The brand decided to enter the world of mountain biking with one of their first sponsored athletes during the BMX era, Eric Carter, who had converted to mountain biking after a successful BMX career. Find out more about our delivery costs and Click & Collect service. If a product is determined to be covered by the Limited Warranty, Hyper Bicycles, Inc. will, wither repair or replace the frame and will pay the shipping charges to ship the repaired or replacement product back to you. […] the Limited Warranty lasts for as long as the original purchaser owns the frame. Make sure you use your machine properly and maintain it regularly. Proof of purchase is required in order to get an exchange or a refund. Good components, efficient and with a good longevity, perfect bikes for their price. The next problem is that the bike seat is hard and uncomfortable, if you only ride short distances it isn’t a problem, but if you do between 2 through 5 miles you will start to feel it. I have tightened it a few times and it now finally stays in place, but it can be dangerous when it randomly slides over while riding. It loses three points for the small defects and bad customer service from the manufacturer and seller. This is a minor problem because I just added a wrench to my backpack repair kit and moved along. The Hyper eRide mountain bike has been hailed as the perfect companion for younger cyclists looking to get out and explore. At an affordable price, it’s equipped with a powerful electric pedal-assist motor and a 26-inch mountain bike frame. The bike gears and peddles are slightly stiff, but I am sure it will loosen up with a bit of oiling and riding. I would recommend this bike if you are on a budget and need basic transportation for getting around because it does the job and serves its purpose. As far as cheap mountain bikes go, overall the Havoc Hyper FS mountain bike isn’t really all that bad. A few problems I found with the bike are as follows-First, I don’t like how the handle bars are designed because you need a wrench to tighten them up and put them on.